Terms of Service

1. Agreement to these terms

These Terms of Service (“Terms”) govern access to and use of AIEntitle, including our websites, applications, APIs, and related services (collectively, the “Service”), provided by JDJ Consulting Group (“JDJ Consulting Group,” “we,” “us,” or “our”). By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by these Terms and our Privacy Policy (located at /legal/privacy), which is incorporated by reference.

If you use the Service on behalf of a company, partnership, public agency, or other legal entity (“Organization”), you represent and warrant that you have authority to bind that Organization, and “you” means both you and the Organization. If you do not agree to these Terms, do not use the Service.

2. The Service

AIEntitle is a software platform that assists users with California-oriented housing entitlement and permit workflows, including feasibility-style analysis, plan-related review assistance, and related document generation, using automated and AI-assisted methods. Features, availability, and outputs may change over time. We may modify, suspend, or discontinue any part of the Service with reasonable notice where practicable; we may also make urgent changes for security, legal, or operational reasons.

3. Eligibility and accounts

You must be at least eighteen (18) years of age and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You will provide accurate registration information and promptly update it when it changes. You will notify us immediately at support@aientitle.com if you suspect unauthorized access to your account.

4. Workspaces, roles, and collaborators

The Service may organize data in workspaces, projects, or similar structures. Administrators and members may invite collaborators or assign roles that control visibility or actions. You are responsible for invitations you send and for ensuring that collaborators are authorized to view or process Project Data (as defined below). We are not responsible for disputes between users of the same Organization or workspace.

5. License to use the Service

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the subscription or order term solely for your internal business purposes (or, if you are an individual, for your personal non-commercial use if we offer that tier). You will not, and will not permit others to:

• Copy, modify, create derivative works of, reverse engineer, decompile, or attempt to extract source code or models from the Service except to the limited extent expressly permitted by applicable law;
• Probe, scan, or test the vulnerability of the Service, or breach or circumvent security or authentication;
• Use the Service to develop a competing product or service, or to train generalized machine-learning models using our outputs or proprietary materials, except where we expressly permit it in writing;
• Use automated means to access the Service in a manner that sends more requests than a human could reasonably produce in the same period, or that violates technical documentation or rate limits;
• Use the Service in violation of law, third-party rights, or any acceptable use policy we publish; or
• Remove, obscure, or alter proprietary notices on the Service.

6. Your content and license to us

You retain all right, title, and interest in and to materials you or your collaborators submit to the Service, including property information, documents, and comments (“Project Data”), subject to the licenses below. You represent and warrant that you have all rights necessary to submit Project Data and to grant the licenses in this Section, and that Project Data does not violate law or third-party rights (including copyright, trade secret, or privacy rights).

You grant JDJ Consulting Group a worldwide, royalty-free license to host, reproduce, process, transmit, display, and create derivative works from Project Data solely as necessary to provide, secure, improve, and support the Service, including using subprocessors and third-party AI systems as described in our Privacy Policy. You also grant us a perpetual, irrevocable license to use feedback you voluntarily provide in any manner without obligation to you, provided we do not identify you publicly without consent.

7. AI outputs, third-party data, and professional disclaimer

The Service may generate or assist in generating estimates, summaries, tables, narratives, or recommendations using artificial intelligence, rules engines, and third-party data sources (including public records, mapping tools, or municipal datasets). Outputs may be incomplete, outdated, or incorrect. Official codes, ordinances, maps, and agency interpretations control over any Service output. You are solely responsible for verifying information with qualified licensed professionals (such as architects, engineers, land use attorneys, or expeditors) and with the relevant governmental agencies before relying on the Service for filings, investments, construction, financing, or legal positions.

THE SERVICE DOES NOT CONSTITUTE LEGAL, ENGINEERING, ARCHITECTURAL, OR FINANCIAL ADVICE. USE OF THE SERVICE IS AT YOUR OWN RISK. JDJ CONSULTING GROUP IS NOT LIABLE FOR ERRORS OR OMISSIONS IN AI-GENERATED CONTENT OR THIRD-PARTY DATA.

8. Fees, taxes, and payment

Paid features (including subscriptions, credits, or one-time purchases) are priced as displayed at checkout or in an order form. You authorize us and our payment processor to charge your selected payment method. Fees are stated in U.S. dollars unless otherwise specified. You are responsible for applicable sales, use, and similar taxes, other than taxes based on our net income. If payment fails, we may suspend access until payment succeeds. Except where required by law or expressly stated at purchase, fees are non-refundable once services or credits are delivered or consumed.

9. Our intellectual property

The Service, including software, user interface, templates, documentation, and our branding, is owned by JDJ Consulting Group or our licensors and is protected by intellectual property laws. Except for the limited license in Section 5, no rights are granted to you. You may not use our name, logo, or marks without prior written consent except as necessary to attribute the Service in accordance with our brand guidelines if we provide them.

10. Confidentiality

Each party may receive non-public information from the other that is identified as confidential or that should reasonably be understood to be confidential (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it using at least reasonable care. Confidential Information does not include information that is public through no fault of the receiving party, independently developed, or rightfully received from a third party without duty of confidentiality. Project Data you submit is your Confidential Information; our non-public Service metrics and pricing are ours.

11. Term, suspension, and termination

These Terms begin when you first use the Service and continue until terminated. Paid subscriptions continue for the term you select and renew as stated at purchase unless cancelled. We may suspend or terminate access if you materially breach these Terms, create risk or possible legal exposure for us, or for extended periods of inactivity where permitted by law. Upon termination, your right to access the Service ceases. Sections intended to survive (including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution) survive termination.

12. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow certain disclaimers; in that case, disclaimers apply to the fullest extent permitted.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL JDJ CONSULTING GROUP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), IF YOU HAD NO FEES DURING THAT PERIOD.

The limitations in this Section apply to the fullest extent permitted by law. Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted.

14. Indemnification

You will defend, indemnify, and hold harmless JDJ Consulting Group and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Project Data or your use of the Service, (b) your violation of these Terms or applicable law, or (c) a dispute between you and a third party (including collaborators or government agencies). We may assume exclusive defense and control of any matter subject to indemnification at your expense; you will cooperate with our reasonable requests.

15. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles that would require application of another jurisdiction’s laws. Subject to Section 16, you and JDJ Consulting Group consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, for all disputes arising out of or relating to these Terms or the Service.

16. Informal resolution and arbitration (U.S. users)

Informal resolution. Before filing a claim in court or arbitration, you agree to contact us at support@aientitle.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. If informal resolution fails, either party may initiate binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration will be conducted in English in Los Angeles County, California. The arbitrator’s award may be entered in any court of competent jurisdiction.

Class action waiver. YOU AND JDJ CONSULTING GROUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless both parties agree, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class proceeding.

Exceptions. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information. Either party may bring an individual action in small claims court if the claim qualifies.

Opt-out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to support@aientitle.com with your name, address, and a clear statement that you opt out of arbitration. If you opt out, Section 15 governs disputes.

If any portion of this Section is found unenforceable, the remainder remains in effect to the maximum extent permitted. If the class action waiver is held unenforceable with respect to a claim, then the arbitration provisions do not apply to that claim, which must proceed in court under Section 15.

17. Export and sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to U.S. embargo or sanctions, and that you are not on any U.S. government list of prohibited or restricted parties. You will comply with all applicable export control laws.

18. General

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and JDJ Consulting Group regarding the Service and supersede prior agreements on the same subject.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Waiver. Failure to enforce any provision is not a waiver of future enforcement.

Force majeure. We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of the internet or third-party hosting or AI providers.

Notices to you. We may send notices to the email address associated with your account or through in-product messages. Notices to us must be sent to support@aientitle.com with a copy by postal mail to the address below; contractual notices by postal mail are deemed received three (3) business days after mailing.

19. Contact

JDJ Consulting Group
12925 Riverside Dr Suite 302, Sherman Oaks, CA 91423
Email: support@aientitle.com